Shipping policy
Epic Gamer Tech Shipping Policy
Last Updated: 03/24/2025
At Epic Gamer Tech, our mission is to deliver cutting-edge gaming gear and accessories to your doorstep—quickly, securely, and reliably. To keep our operations efficient and offer the best prices possible, we use a trusted fulfillment partner. Below you'll find everything you need to know about how your order gets to you.
📦 Order Processing Time
All orders are processed within 1-5 business days. Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.
🌍 Shipping Time Estimates
Estimated Delivery Times by Region:
- United States: 7–15 business days
- Canada: 7–20 business days
- United Kingdom & Europe: 7–20 business days
- Australia & New Zealand: 7–20 business days
- Asia: 7–20 business days
- Rest of the World: 10–30 business days
Please note: These are estimated shipping times provided by our supplier and may vary due to customs delays, local postal service issues, or seasonal demand.
🚚 Shipping Methods
We use global logistics network, which selects the most reliable carriers available for your region. Depending on product availability and shipping destination, your order may be shipped in separate packages to ensure faster delivery.
🌐 Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number and a tracking link so you can monitor your package's journey. Tracking updates may take 2–5 business days to appear.
🛃 Customs, Duties & Taxes
International orders may be subject to import duties and taxes. These are not included in the purchase price and are the buyer’s responsibility. Please check with your country’s customs office for more details.
❗ Delays & Issues
While we strive to deliver your items as fast as possible, delays can occur that are beyond our control (e.g., weather, customs, peak holiday seasons). If your order hasn’t arrived within 30 business days, please contact us at [epicgamertech.com@gmail.com] and we’ll investigate the issue promptly.
📬 Incorrect Address Disclaimer
It’s your responsibility to ensure the shipping address is correct at the time of purchase. We are not liable for orders shipped to incorrectly provided addresses. If you spot an error, please contact us within 24 hours of placing your order.
❓Questions?
We’re here to help! For any questions or concerns about your order, reach out to us at epicgamertech.com@gmail.com.
Game hard. Ship smart.
– The Epic Gamer Tech Team 🎮